Shipping policy

Shipping Policy

Worldwide Shipping

We offer worldwide shipping.

All orders are processed within 1–3 business days (Monday to Friday).
Orders are not processed or shipped on weekends or holidays.

Once processed, your order will be shipped to the address provided at checkout.


Estimated Delivery Time

  • Shipping time: 7–9 business days
  • Total delivery time: 8–12 business days (processing + shipping)

⚠️ Please note that delivery times may vary depending on:

  • Customer location
  • Customs processing
  • Weather conditions
  • Carrier delays

Shipping Costs

Shipping costs are calculated at checkout unless stated otherwise (e.g., promotions or free shipping offers).


Order Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

📦 Please allow 2–5 business days for tracking information to update in the system.


Customs, Duties & Taxes

International orders may be subject to:

  • Import taxes
  • Duties
  • Customs fees

These charges are the responsibility of the customer.

We are not responsible for delays caused by customs.


Incorrect Address

It is the customer’s responsibility to ensure the shipping address is correct.

We are not responsible for orders shipped to incorrect addresses provided by the customer.


Lost or Delayed Packages

If your order is significantly delayed or lost, please contact us at:

📧 Feylux19@gmail.com

We will assist you as quickly as possible.


Contact

For any shipping-related questions:

📧 Feylux19@gmail.com